I came in originally for a bracelet which was incredibly well made and visually pleasing. But I ended up returning it as it wasn't for me and ended up picking up one of their pendant converters necklaces instead. Throughout this whole process nothing was too much hassle for the company. They went above and beyond to make sure I was happy. Each time I came into their office I was welcomed with a smile, everyone seems so happy. Which is great to see, you can tell how enthusiastic they are about their products, with the way they talk about them. Had a great chat with Adele about her company and she told me a lot about how they set up, what they did before and the history of the area. Really interesting, and felt really comfortable while there. I highly recommend the company and their products. I will definitely be buying again soon.