It may be just repeating what other reviewers have said, but the level of customer service from Baileys is exceptional. When I first purchased my necklace, I wandered into their workshop/shop just off Bramell Lane to be met by an incredibly helpful man, who worked with me to make sure my necklace was the exact size I wanted and made sure it was ready for me within the two hours I had before my train. Several years down the line, when I needed a slight fix to the necklace, Adele was incredibly helpful. Arranging a quick fix and return and putting up with my slightly lockdown addled emails/brain. Overall cannot recommend them highly enough, both in terms of quality of product, style and customer service.
Bailey do it again!! Just received my custom Bailey of Sheffield bracelet, and what can I say, awesome! Speedy service with no compromise on quality, exactly what I was hoping for and yet again I’m completely blown away with the craftsmanship and unique aesthetics of these bespoke bracelets. Special mention to Geoff for his outstanding customer service, these guys get it bang on time after time, thank you all!
I would like to thank you for the bead Ps I luv you it is absolutely stunning you don’t know how much it means to me thank you ❤️🙏👏
Absolutely brilliant help they helped me so fast I recommend people to shop here they helped me a lot I just want to thank them for there fast and very helpful service
Excellent and considerate customer service and communication. I was really impressed with the bracelet quality as well when it arrived. Unusual, local and unique and just perfect for what I wanted. Highly recommend.
Voirrey Lee Robinson
I cannot recommend Bailey of Sheffield highly enough! I have bought a few items in the past for myself and my husband. After a massive let down with my husband's original birthday present, I thought I'd order him a bracelet this time. Adele must have broken all records to get the bracelet engraved and sent to me on time for his birthday. The bracelet, along with the necklace really are amazing pieces of jewellery, and will definitely last a life time. Really happy with the service and purchases and will be buying more very soon! Thank you Bailey of Sheffield!
Big thanks to All at Bailey of Sheffield for my Custom made Bracelet, the Communication with Geoff was first class to get my size right.I received this from my Wife, Son & Daughter for my 60th Birthday, As Been a Sheffield lad Born & Bred, I wanted something that was made and handcrafted in the Steel City, and something to last and be proud of. Thanks Again.
This company is AMAZING! The products are high quality, detailed and beautiful. I have never had better customer service or care and concern for my individual customer needs. I wish every company was like them. I would give 10 Stars if I could.
I’ve been searching for a bracelet for a long time that stands up to the test of time,and made to last, tough enough to withstand a life on the wrist of a groundworker out in all weathers. Bailey’s look-and feel the job I’m very impressed with mine and my dads very happy with his also. So it’s a 10/10 from me and the old man.
First time I have ordered from Bailey this Christmas (present for my lovely, smiley husband Eric) and he was absolutely delighted with the bracelet! Customer Service has been excellent.....thank you all so much. We will definitely be ordering again!
I decided to buy hubby a rainbow custom bracelet,I followed the guide for measurements and ordered they emailed to double check the size with me was correctly and not a guess and can’t believe how quickly it’s been made and fits him just perfect and loves it well worth the price for sure as the custom colours and style look amazing and can see the quality and know he won’t damage or lose it as no reason to remove it ...He had liked the bracelets for years and reason I noticed he liked them on Facebook hence looking and now his really smitten as sat on his wrist lol thank You for great customer care and a Very happy hubby ...😀
Pete Handyman Anna
Staff are extremely helpful and willing to help. They are also extremely friendly. Absolutely love the personalised charms. 5⭐️
Amazing ,beautiful, bespoke 🇬🇧 products! With even better customer service. Great work Scottie and Adele ⭐️⭐️⭐️⭐️⭐️⭐️ (6 stars haha)
Ordered a bracelet for my husbands birthday. They contacted me to query size. Got the bracelet and it was too small. I’ve got to say they were amazing at sorting this for me and swiftly sent me another bracelet. I would definitely recommend as the bracelets are lovely and very unique.
Bought a bracelet for my son's 15th birthday and we're both so happy with it. All contact with Team Bailey has been excellent. Quality of bracelet is brilliant. From one Bailey to another....all round absolute Sheffield class.
I love my Petrol Cable bracelet. I'm not a " jewellery guy " but my bracelet has a masculine appeal like no other. Beautifully crafted in the UK, such a pleasure from the mass produced asian junk. A big thank you to all the team at Bailey of Sheffield. Dave G
Have now purchased two of these bracelets, the first bracelet in polished black with stainless clasps was fabulous it was for my partner, when it arrived i knew i wanted one also. So mine in rose gold and stainless with a heart charm arrived yesterday and am over the moon with it. Many thanks to Geoff Ticehurst for his excellent customer service with many emails going back and forth to ensure that everything was exactly how i wanted the bracelets to be
Beautifully (and locally) made product, and excellent, prompt customer service. Very happy to recommend.
My daughter ordered my first bracelet as a xmas present that had to be custom made for size, which was no trouble at all and was so happy with it i decided to buy another custom bracelet in my own choice of colours. Even called in to see the team who were more than happy to show the various designs and help make the choice from endless possibilities. Excellent British made product that looks awesome. Many thanks Rik
From our first meeting at Sheffield Peddlers Market the service we received was outstanding. The product speaks for itself - Sheffield quality and something different for a change for the men in our lives!! Go on girls, sisters, wives, mothers - he'll love it. Thank you
Brilliant product. Fantastic communication and top notch customer service. Sorted out my problem without a quibble. Going to put baileys accessories on my Christmas and birthday lists
This small local jewelry maker uses steel and engineering processes to create unique and stunning pieces. Based in Portland Works, their work is available online and at Green and Benz in Sheffield. If you want a singular item of jewelry, made in a unique way by local crafts people, look no further!